We officially accept three methods of payment for credits. Please review the methods, determine which is best for your practice, and follow the appropriate steps to add credits.
Option#1 credit card
1. Click on gear icon on the right navigation menu.
2.Click on "Organization Settings"
3. Once you have navigated to the organization setting page select the Billing option
4. Then, select the “Add Credit Card” option
5. Fill out the credit card information
6. Once you accept the terms and condition you will then be able to add credits to your account!
Please note your credit card will only be charged per every transaction ( each time you submit a request).
Option #2 & #3
Wire transfer and cheques; please see below where and how to submit:
Note: You can set notifications as to when you would like to receive an email notification if credits fall below a certain amount. You can also auto-refill credits to your account using the credit card method.
If you have any questions about refunding credits or are experiencing issues with your billing and invoices, please contact us at Support@medchart.com